Episode 38: AI Doesn't Belong in IT, and Nobody Wants to Say It Out Loud!
The AI job apocalypse predictions just got walked back. David Tan, CTO of Crushbank, isn't sure that's a coincidence with IPOs on the horizon - and neither are we. David built and sold an MSP after 30 years, then spent the better part of a decade trying to make Watson work for IT support teams. What he learned: the LLM is almost beside the point. The data layer is the actual problem most businesses haven't solved, and won't, regardless of which model they're running.
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